by Madison Wagner | Oct 14, 2020 | Blog, COVID-19, JCG Articles, Q&A
We interviewed president and CEO of Johnson Consulting Group, Jake Johnson. Here is what he had to say regarding current trends and good goals for 2021. Jake also gave his thoughts on what type of market we are in in terms of buying and selling a funeral home or...
by Bob Ekins | Sep 3, 2020 | Blog, Business Tips, Sell My Business
When it comes to selling a business, most funeral and cemetery business owners focus on one thing: getting the best deal. But savvy business owners know that the “best deal” can be time consuming and elusive, which is why they find an expert to guide them through the...
by Claire Pritchard | Jul 24, 2020 | Business Tips, Sell My Business, Succession Planning, Valuations
Succession planning sounds simple but in reality it is a particularly challenging process. For many funeral and cemetery business owners, choosing a suitable successor to take over their most valuable asset is a significant lifetime event that should be carefully...
by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
by Claire Pritchard | Jun 30, 2020 | Blog, Press Releases
At Johnson Consulting Group, the personal and financial success of funeral and cemetery professionals has always been our top priority. We understand that funeral service is of the utmost importance to our clients, which makes it just as important for our team. The...
by Claire Pritchard | Jun 30, 2020 | Blog, Business Tips, Customer Experience
The initial contact with a family made to a funeral home or cemetery is always the most important touchpoint. The first time you speak with a customer, whether on the phone or when they arrive at your place of business, it is crucial to set the right tone for future...
by Claire Davis | Jun 12, 2020 | Blog, Business Management
For any funeral home or cemetery, maintaining a positive public image is a key component of growth and stability. Even if your business already has a solid reputation and loyal clientele, public perception is a fragile element that can be easily damaged by one...
by Claire Davis | Jun 9, 2020 | Blog, Financial Management, Uncategorized
Cash flow is one of the most important financial metrics of a funeral or cemetery business. The movement of cash in and out of a company is a strong indicator of monetary strength and market value, and cash flow problems can have severe (and sometimes...
by Claire Davis | May 27, 2020 | Blog, Customer Experience, Surveys
Funeral homes are increasingly finding themselves on the frontlines of the Coronavirus crisis. In order to maintain a high level of service, many firms are creating new funeral and memorial options such as live-streamed services for families affected by social...
by Claire Davis | May 19, 2020 | Blog, COVID-19, JCG Articles
The COVID-19 pandemic has significantly disrupted the social, cultural and economic environment of the United States. The effects of the health crisis are especially profound in the death care industry, where funeral and cemetery providers are working overtime to meet...
