by JCG gmail | Mar 30, 2025 | Articles, Blog, Case Studies, Client Spotlight, Customer Experience, Events, JCG Articles, Press Releases, Surveys
Scottsdale, AZ –Johnson Consulting Group (JCG) announced the recipients of the JCG 2024 Excellence in Customer Service Awards, powered by J3Tech Solutions. The Awards were presented to JCG client funeral homes who achieved the highest Total Value Index Score...
by JCG gmail | Mar 6, 2025 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [March 6, 2025] Johnson Consulting Group is pleased to announce the addition of Laurie Rhea and Tim Wilt to our team as Business Consultants. With extensive experience in the funeral profession, including the ownership and eventual sale of their...
by Allyson Dunn | Jan 30, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Opportunity, Surveys
Providing outstanding customer service is a universal goal for businesses, but how do we truly know we’re meeting the mark? Assumptions are not enough. Instead, it requires a systematic approach to evaluate, analyze, and enhance the service we offer. Here’s a...
by Jake Johnson | Jan 2, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity, Q&A, Sell My Business
The funeral profession has long provided avenues for entrepreneurship, and now, more than ever, the opportunities to become your own boss are growing. According to recent National Funeral Directors Association (NFDA) statistics, there will be a significant number of...
by JCG gmail | Dec 18, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity, Q&A, Sell My Business
In the funeral service profession, financial control is the cornerstone of a sustainable and profitable business. At Johnson Consulting Group, we understand the unique challenges funeral home owners face, from regulatory compliance to managing sensitive customer...
