What’s Hiding in Your Data? Families Are Telling You More Than You Think

  With Halloween around the corner, this month’s message was simple: don’t let the numbers haunt you. We were excited to welcome back Taylor Clifford, Program Manager for Client Engagement at J3Tech Solutions, Johnson Consulting Group’s sister technology company...

Johnson Consulting Group Launches Tax Services for the Funeral and Cemetery Profession, Names Chris Duncan Director of Tax Services

SCOTTSDALE, Ariz. – September 30, 2026 – Johnson Consulting Group (JCG), a leading consultancy for the funeral home and cemetery profession, today announced the launch of Tax Services, a new addition to its accounting and financial management offerings built...
Is Your CPA Providing Timely Guidance on Tax Estimates and Business Planning?

Is Your CPA Providing Timely Guidance on Tax Estimates and Business Planning?

The September 15 estimated tax deadline has passed. For most funeral home owners, that leaves one 2026 payment, due January 15, 2027, or December 15 for C corporations. It also leaves about 14 weeks to make planning decisions that can change what you owe. Many owners...
Succession Planning in Action: Johnson Consulting Group Names Kristen Szymborski Chief Financial & Operations Officer as Jeff Casey Prepares to Retire After Nearly 50 Years in Deathcare

Succession Planning in Action: Johnson Consulting Group Names Kristen Szymborski Chief Financial & Operations Officer as Jeff Casey Prepares to Retire After Nearly 50 Years in Deathcare

SCOTTSDALE, Ariz.-September 22, 2026- Johnson Consulting Group (JCG), the leading consultancy for the funeral home and cemetery profession, today announced the next phase of a leadership succession plan four years in the making. Jeff Casey, who has served the...

Leadership & Management: Real Results, Lasting Change

  This week I was joined by Vince Roberge, Senior Business Consultant at Johnson Consulting Group, to talk about Johnson Consulting Group’s Leadership and Management Program, taking place October 13–15 in Scottsdale, Arizona.  Vince has been a facilitator with...
Customer Surveys as a Necessary Component of Aftercare

Customer Surveys as a Necessary Component of Aftercare

Few businesses carry the weight that a funeral home does. In the span of a single week, your team walks alongside a family through one of the most profound moments of their lives, helping them plan, honor, and celebrate the entirety of a loved one’s story. That...

Financing the Future: Smart Capital Strategies for Funeral Home and Cemetery Owners

  Owning a funeral home or cemetery is more than a business decision. For many of you, it’s a calling you’ve worked toward for years. Whether you’re dreaming of your first funeral home acquisition, planning to grow what you’ve already...

CANA’s Certified Hospice Relations Specialist Workshop Is Coming to Minneapolis

If you’ve ever watched a family walk into your funeral home and known without a doubt that a hospice caregiver had shaped nearly every funeral decision they made before they ever called you, then you already understand the gap I designed this workshop to close....