Why Documented CX Insights Are a Vital Necessity and Not an Optional Luxury

Why Documented CX Insights Are a Vital Necessity and Not an Optional Luxury

A Box of Thank You Notes vs. Actionable Survey Data Analysis. The Impact That Data Has on a Valuation.   Introduction In the funeral and cemetery profession, handwritten thank you notes from families are heartfelt and meaningful. They reflect the compassion and...
Opportunities in Funeral Home Ownership: The Path to Entrepreneurship in the Funeral Profession

Opportunities in Funeral Home Ownership: The Path to Entrepreneurship in the Funeral Profession

The funeral profession has long provided avenues for entrepreneurship, and now, more than ever, the opportunities to become your own boss are growing. According to recent National Funeral Directors Association (NFDA) statistics, there will be a significant number of...