by JCG gmail | May 1, 2024 | Blog, Business Tips, JCG Articles, Q&A, Sell My Business, Succession Planning
Succession planning preserves an organization’s legacy, ensures smooth leadership transitions, and nurtures internal talent. It is vital to the long-term success of any and every funeral home. In this episode, host, Gabe Schauf, sits down with Chris Cruger, CEO...
by Claire Pritchard | Apr 30, 2024 | Blog, Business Opportunity, Business Tips, Customer Experience, Financial Management, Q&A
We recently conducted a comprehensive webinar delving into the intricacies of the FTC Funeral Rule, featuring our experts Nelson Thulin from Johnson Consulting Group, and Poul Lemaster and Nicole Wiedeman from Dead Ringers. During the session, you had the opportunity...
by Allyson Dunn | Apr 10, 2024 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Jake Johnson | Mar 14, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Succession Planning
The funeral profession is on the brink of a significant shift, with 50% of funeral businesses expected to change hands as the next generation takes the reins.The burning question for funeral home owners is not just how to adapt to this change, but how to turn it into...
by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
