Picture it: One June morning, two people wake up and get a call from an old friend telling them that a childhood classmate just died. They want to know more—so, over breakfast, they each take the natural first step and search online for an obituary. One person finds...
The Great Depression of the 1930s, the 9/11 attacks, the Great Recession of 2008-2009, war, embargos, panic. The COVID-19 pandemic wasn’t the first time business was disrupted, nor will it be the last. When it comes to business, and life, uncertainty will always be a...
Have you ever heard someone say “My business is my baby?” Business owners and professionals working in the funeral industry can wholly relate to this idea. As Jake Johnson (President and CEO of the Johnson Consulting Group) says in the latest episode of his...
Building an exemplary funeral home legacy requires a creative and dedicated staff. Your employees need to be well trained—not just at the beginning of their initial work role, but throughout their tenure with the company. How much your funeral home staff knows...
Being an independent business owner can be overwhelming for even the most seasoned entrepreneur. Your business is growing, markets are evolving, and how you conduct your business is changing, which means no two years may ever look the same. When you take the...
