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Winners of Johnson Consulting Group’s 2025 Excellence in Customer Service Awards

Winners of Johnson Consulting Group’s 2025 Excellence in Customer Service Awards

by JCG gmail | Mar 20, 2026 | Articles, Blog, Case Studies, Client Spotlight, Customer Experience, Events, JCG Articles, Press Releases, Surveys

Scottsdale, AZ –Johnson Consulting Group announced the recipients of the Johnson Consulting Group 2025 Excellence in Customer Service Awards, powered by J3Tech Solutions.   The Awards were presented to Johnson Consulting Group (JCG) client funeral homes who...

Johnson Consulting Group Welcomes Jim LaMar as Sr. Business Consultant

by JCG gmail | Jan 19, 2026 | Articles, Blog, Events, Press Releases

Scottsdale, AZ [January 13, 2026] Johnson Consulting Group (JCG), a premier consulting partner to funeral and cemetery professionals nationwide, announces that Jim LaMar has joined the firm as Sr. Business Consultant. LaMar’s appointment underscores JCG’s commitment...

Beyond the Funeral Home Survey

by Lacy Robinson | Nov 21, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A

  Our latest Johnson Consulting Conversation, we featured Taylor Clifford, Program Manager for Client Engagement at J3Tech Solutions, to decode the 2025 Trends and Insights Report. What emerged was a masterclass in understanding not just what families are saying...

Johnson Consulting Group Marks 25 Years of Guiding Funeral and Cemetery Businesses Through Change

by JCG gmail | Oct 27, 2025 | Articles, Blog, Events, Press Releases

  Scottsdale, AZ [October 27, 2025]   Johnson Consulting Group (JCG), a premier consulting firm serving funeral and cemetery professionals nationwide, is celebrating 25 years of helping businesses navigate profession change, growth, and generational...
Transforming Grief into Healing

Transforming Grief into Healing

by Lacy Robinson | Oct 16, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A

  On this month’s Johnson Consulting Conversations, I had the privilege of speaking with Dr. Jason Troyer about his groundbreaking work with the Healing Path System cofounded with Dr. Lynn Gibson. What emerged from our conversation was a compelling vision...
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