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2022 Performance Tracker X Trends and Insights Report Volume 6 Now Available.

by JCG gmail | Jun 6, 2023 | Articles, Blog, Customer Experience, Surveys

JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
Thinking About Selling This Upcoming Year? Here are 5 Things You Need To Know

Thinking About Selling This Upcoming Year? Here are 5 Things You Need To Know

by Admin | Apr 20, 2023 | Blog, Business Tips, Sell My Business, Uncategorized

Selling a funeral business is one of the most exciting times for an owner; however, it is a complex process that requires a great deal of thought and planning.  To ensure the success of the sale, there are a number of factors to consider. From setting realistic...
Funeral Home Financials: Hiring the Right Accounting Firm

Funeral Home Financials: Hiring the Right Accounting Firm

by Admin | Apr 18, 2023 | Blog, Business Management

To understand the financial health of your funeral business, the right advice is essential. One of the best ways to dig deeper than surface-level numbers like profit and loss statements is by hiring an accounting firm specializing in funeral home business operations. ...
4 Reasons To Kick Off The Year With A Business Valuation

4 Reasons To Kick Off The Year With A Business Valuation

by Admin | Apr 13, 2023 | Blog, Business Tips

Business valuations are a crucial resource for understanding precisely how much your funeral home or cemetery business is worth. Armed with the right information and insights, you can more effectively understand your business’s positioning and plan for the rest of the...
What is a Good Multiple when Selling a Funeral Business?

What is a Good Multiple when Selling a Funeral Business?

by Admin | Apr 11, 2023 | Blog, Business Tips, Sell My Business

When selling a funeral business, it’s essential to understand the concept of multiples. Represented as a numerical value, a multiple can be used to compare the values of similar businesses, and it’s also a key factor in determining the right price for a sale. ...
How a Funeral Home Website Can Be The Introduction You Need

How a Funeral Home Website Can Be The Introduction You Need

by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles

Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
Creating The Business You Need

Creating The Business You Need

by Michaela Oleary | Mar 8, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles

The priority of many owners is to keep their funeral home business in the family; they want to fulfill the family trust that granted them the business and their commitment to their community.  Great sentiments and I sincerely wish you well in accomplishing these lofty...
Build Lasting Relationships with Quality Customer Service

Build Lasting Relationships with Quality Customer Service

by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience

In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
How to Increase Success With Your Funeral Home Website

How to Increase Success With Your Funeral Home Website

by Admin | Mar 2, 2023 | Blog, Business Tips

Every funeral director knows the importance of having a website for their business; however, few leverage their websites to their full potential. As well as displaying contact information and showcasing the expertise of your staff, a funeral home website can be a...
How Frequently Should I be Meeting With My Funeral/Cemetery Staff?

How Frequently Should I be Meeting With My Funeral/Cemetery Staff?

by Admin | Feb 28, 2023 | Blog, Business Management

When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
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