by JCG gmail | Jun 6, 2023 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Admin | Apr 20, 2023 | Blog, Business Tips, Sell My Business, Uncategorized
Selling a funeral business is one of the most exciting times for an owner; however, it is a complex process that requires a great deal of thought and planning. To ensure the success of the sale, there are a number of factors to consider. From setting realistic...
by Admin | Apr 18, 2023 | Blog, Business Management
To understand the financial health of your funeral business, the right advice is essential. One of the best ways to dig deeper than surface-level numbers like profit and loss statements is by hiring an accounting firm specializing in funeral home business operations. ...
by Admin | Apr 13, 2023 | Blog, Business Tips
Business valuations are a crucial resource for understanding precisely how much your funeral home or cemetery business is worth. Armed with the right information and insights, you can more effectively understand your business’s positioning and plan for the rest of the...
by Admin | Apr 11, 2023 | Blog, Business Tips, Sell My Business
When selling a funeral business, it’s essential to understand the concept of multiples. Represented as a numerical value, a multiple can be used to compare the values of similar businesses, and it’s also a key factor in determining the right price for a sale. ...
by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
by Michaela Oleary | Mar 8, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
The priority of many owners is to keep their funeral home business in the family; they want to fulfill the family trust that granted them the business and their commitment to their community. Great sentiments and I sincerely wish you well in accomplishing these lofty...
by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience
In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
by Admin | Mar 2, 2023 | Blog, Business Tips
Every funeral director knows the importance of having a website for their business; however, few leverage their websites to their full potential. As well as displaying contact information and showcasing the expertise of your staff, a funeral home website can be a...
by Admin | Feb 28, 2023 | Blog, Business Management
When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
