by JCG gmail | Aug 14, 2024 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [July 22, 2024] Johnson Consulting Group is pleased to announce the addition of Fred Lappin to our team as the newest consultant. With 20 plus years leading a premier cemetery operation, Fred Lappin brings a wealth of knowledge and expertise to...
by JCG gmail | Jul 12, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Surveys
Driving team member engagement is the best way to get the most out of your funeral survey program and acts as powerful engine to drive performance. Encouraging adoption by rewarding wins with some of the ideas below can get you moving in the right direction....
by JCGAdmin | Jun 19, 2024 | Articles, Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity
Funeral homes, crematories, and cemeteries are busy places filled with hazards for employees. Whether embalming, cremating, or digging, employees often find themselves with questions regarding workplace safety, and employers often find themselves thinking about...
by Jake Johnson | Jun 5, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Sell My Business
At Johnson Consulting Group, we evaluate four key areas within a funeral business to gauge its success: financial, workplace, customer service, and marketplace. In this article, we focus on the marketplace, particularly preneed sales, and their impact on the...
by JCG gmail | Jun 3, 2024 | Articles, Blog, Events, Press Releases
Scottsdale, AZ – 2024 marks the 41st year of the prestigious Memorial Classic golf tournament, held in Las Vegas, Nevada. This year’s event was particularly special as it honored the legacy of its founder, Tom Johnson, who passed away in December...
by JCG gmail | May 1, 2024 | Blog, Business Tips, JCG Articles, Q&A, Sell My Business, Succession Planning
Succession planning preserves an organization’s legacy, ensures smooth leadership transitions, and nurtures internal talent. It is vital to the long-term success of any and every funeral home. In this episode, host, Gabe Schauf, sits down with Chris Cruger, CEO...
by Claire Pritchard | Apr 30, 2024 | Blog, Business Opportunity, Business Tips, Customer Experience, Financial Management, Q&A
We recently conducted a comprehensive webinar delving into the intricacies of the FTC Funeral Rule, featuring our experts Nelson Thulin from Johnson Consulting Group, and Poul Lemaster and Nicole Wiedeman from Dead Ringers. During the session, you had the opportunity...
by Karen McCurdy | Apr 26, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Sell My Business, Succession Planning
When selling a funeral home business, owners are often in new and perhaps unchartered territory. There are legal factors, unknown tax implications due to sale structure, negotiations, marketing, working through due diligence (inspections, compilation of business...
by JCG gmail | Apr 25, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
The satisfaction of shipping loved ones home for a funeral has seen a steady decline since 2018, even before the pandemic.(Johnson Consulting Group research Trends, and Insights see page 44). According to the Wall Street Journal, it’s estimated that over 200,000...
by Allyson Dunn | Apr 10, 2024 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
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