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Overcome quiet quitting worries with these workplace improvements.

Overcome quiet quitting worries with these workplace improvements.

by Michaela Oleary | Nov 30, 2022 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

What is quiet quitting? If you’re keeping up with the world of business news, there’s no doubt you’ve heard about quiet quitting. It’s a new buzz term that strikes fear in the hearts of business owners and managers, but once you take a look at the idea, it’s clear...
Five negotiation lessons from Kenny Rogers’ The Gambler

Five negotiation lessons from Kenny Rogers’ The Gambler

by Madison Wagner | Jul 14, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

When Kenny Rogers’ death occurred nine days after the COVID-19 global pandemic was declared, it was said that the 81-year-old singer truly knew when to fold ‘em. The iconic singer left a lasting impression on the entertainment world and beyond with his version of a...
5 Reasons to Attend JCG’s Leadership and Management Program

5 Reasons to Attend JCG’s Leadership and Management Program

by Vince Roberge | Jul 1, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

Destination Arizona: Mark Your Calendar; Session One: Sept. 29-30, 2021; Session Two: Nov. 10-11, 2021 Scottsdale Arizona becomes the No. 1 place to develop your leadership and management skills this fall with a two-semester, on-site Leadership and Management Program....
How to build an employee engagement program

How to build an employee engagement program

by Madison Wagner | Jun 30, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

Employee engagement is good for everyone. Workers who are truly committed to their work make fewer mistakes, are more productive, and take more ownership of their company’s success. However, in a transient, work-from-home world, employee engagement can feel elusive....
Why customer satisfaction doesn’t cut it anymore

Why customer satisfaction doesn’t cut it anymore

by Madison Wagner | Jun 22, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

Unlike decades past, a satisfied customer doesn’t necessarily mean a returning customer. In today’s round-the-clock marketing and media climate, people are constantly inundated with promises of bigger and better things. Even satisfied customers feel an immense...
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