by JCG gmail | Jul 12, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity, Surveys
Driving team member engagement is the best way to get the most out of your funeral survey program and acts as powerful engine to drive performance. Encouraging adoption by rewarding wins with some of the ideas below can get you moving in the right direction....
by JCGAdmin | Jun 19, 2024 | Articles, Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity
Funeral homes, crematories, and cemeteries are busy places filled with hazards for employees. Whether embalming, cremating, or digging, employees often find themselves with questions regarding workplace safety, and employers often find themselves thinking about...
by Jake Johnson | Jun 5, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Sell My Business
At Johnson Consulting Group, we evaluate four key areas within a funeral business to gauge its success: financial, workplace, customer service, and marketplace. In this article, we focus on the marketplace, particularly preneed sales, and their impact on the...
by Karen McCurdy | Apr 26, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Sell My Business, Succession Planning
When selling a funeral home business, owners are often in new and perhaps unchartered territory. There are legal factors, unknown tax implications due to sale structure, negotiations, marketing, working through due diligence (inspections, compilation of business...
by JCG gmail | Apr 25, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
The satisfaction of shipping loved ones home for a funeral has seen a steady decline since 2018, even before the pandemic.(Johnson Consulting Group research Trends, and Insights see page 44). According to the Wall Street Journal, it’s estimated that over 200,000...
by Nelson Thulin | Apr 5, 2024 | Blog, Business Management, Business Tips, Financial Management
Historically, when funeral home owners contemplate the inevitability of increasing prices, one of the first steps in the process is to compare prices to the competition. Although it is well worth considering there is no more important comparison than is your...