by Lacy Robinson | Apr 16, 2026 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Events, Financial Management, JCG Articles, Opportunity, Presentations, Q&A
Over ten years ago I first met Jim LaMar when he was President and CEO at Greenlawn Funeral Homes and Cemetery in Bakersfield, California. All these years I did not know the details of his entire professional career until today. Jim, who joined Johnson...
by Lacy Robinson | Mar 19, 2026 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Events, Financial Management, JCG Articles, Opportunity, Presentations, Q&A
For more than a decade, the NFDA Consumer Awareness and Preferences Survey has served as one of the most important research tools in funeral service and gives us a window into the minds of the families funeral professionals serve. Ed Defort, who oversees all...
by Lacy Robinson | Feb 12, 2026 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Events, Financial Management, JCG Articles, Opportunity, Presentations, Q&A
What does it really take to lead a funeral home in today’s environment? It’s a question that gets to the heart of something our profession has been grappling with for years and it’s exactly what Johnson Consulting Group set out to answer when...
by Lacy Robinson | Nov 21, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
Our latest Johnson Consulting Conversation, we featured Taylor Clifford, Program Manager for Client Engagement at J3Tech Solutions, to decode the 2025 Trends and Insights Report. What emerged was a masterclass in understanding not just what families are saying...
by Lacy Robinson | Oct 16, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
On this month’s Johnson Consulting Conversations, I had the privilege of speaking with Dr. Jason Troyer about his groundbreaking work with the Healing Path System cofounded with Dr. Lynn Gibson. What emerged from our conversation was a compelling vision...
