by Madison Wagner | Feb 4, 2021 | Business Management, Business Tips, COVID-19, Customer Experience
Covid Impact Worksheet #1: Level of Client Satisfaction Johnson Consulting Group’s Performance Tracker is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line. Through the...
by Madison Wagner | Jan 26, 2021 | Blog, Press Releases
Family satisfaction slipped across case type, technology became more important Scottsdale, AZ [ [January 2021] Johnson Consulting Group has analyzed more than 100,000 sales records and 20,000 surveys for a specially commissioned, in-depth report on COVID-19’s...
by Madison Wagner | Jan 11, 2021 | Articles, Blog, COVID-19
Performance Tracker Analysis: 2020 Covid-19 Impact Report JCG’s Performance Tracker is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. Through the power of six...
by Madison Wagner | Nov 25, 2020 | Blog, Business Management, Business Tips, Sell My Business
Are you thinking about buying a funeral home? It’s a big decision, full of excitement and new adventures but there can also be complications and unforeseen obstacles. It’s also tricky to determine if the timing is right to enter the funeral market. Some buyers forge...
by Madison Wagner | Oct 21, 2020 | Blog, Press Releases
Scottsdale, AZ [October 2020] Johnson Consulting Group is excited to announce the launch of its new sister company, J3Tech Solutions (J3Tech). With an innovative tech-driven focus, J3Tech is committed to creating user-friendly, intuitive and dynamic digital...
by Madison Wagner | Oct 14, 2020 | Articles, Blog
JCG’s Performance Tracker is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. Through the power of six different survey types, our system analyzes all of the data for...
by Madison Wagner | Oct 14, 2020 | Blog, COVID-19, JCG Articles, Q&A
We interviewed president and CEO of Johnson Consulting Group, Jake Johnson. Here is what he had to say regarding current trends and good goals for 2021. Jake also gave his thoughts on what type of market we are in in terms of buying and selling a funeral home or...
by Bob Ekins | Sep 3, 2020 | Blog, Business Tips, Sell My Business
When it comes to selling a business, most funeral and cemetery business owners focus on one thing: getting the best deal. But savvy business owners know that the “best deal” can be time consuming and elusive, which is why they find an expert to guide them through the...
by Claire Pritchard | Jul 24, 2020 | Business Tips, Sell My Business, Succession Planning, Valuations
Succession planning sounds simple but in reality it is a particularly challenging process. For many funeral and cemetery business owners, choosing a suitable successor to take over their most valuable asset is a significant lifetime event that should be carefully...
by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
