by JCGAdmin | Jan 15, 2016 | Articles
Strategic Planning by Johnson Consulting It has been said that if you don’t know what outcome you are looking for, then the path you choose is not important. How do we plan for all the things we want to do at a funeral business? How do we continuously improve our...
by JCGAdmin | Dec 23, 2015 | Testimonials
I recently contracted with the Johnson Consulting Group to do an appraisal of our funeral home business. Our local contact person with the group was Dale Espich and the home office consultant was Lisa Elliott. I was pleasantly surprised and impressed with the process...
by JCGAdmin | Dec 22, 2015 | Testimonials
JCG, Thank you for constructing a solid survey format that gives us true customer feedback. We use our survey data to evaluate and upgrade all of our team, but especially our administrative staff. The direct feedback from families along with the format you use gives...
by JCGAdmin | Nov 12, 2015 | Articles
It has been said that if you don’t know what outcome you are looking for, then the path you choose is not important. How do we plan for all the things we want to do at a funeral business? How do we continuously improve our client family experience? Are there...
by JCGAdmin | Nov 2, 2015 | Events
It’s Jake … from State Farm – and his “haunted” clan…
by JCGAdmin | Oct 30, 2015 | Articles
Happy 15th Birthday, Johnson Consulting! What started with a few M&A deals back in 2000 has grown and progressed to a full service funeral home and cemetery consulting firm with over 500 years of experience and limitless possibilities.
by JCGAdmin | Oct 30, 2015 | Events
For information regarding ICCFA’s Wide World of Sales Conference, January 13-15, 2016, click here https://www.iccfa.com/wws.
by JCGAdmin | Oct 29, 2015 | Press Releases
October 27, 2015 Brookfield, Wis. – The Funeral Service Foundation is pleased to announce an $85,050 major gift from Memorial Classic Inc. in support of the Foundation’s Memorial Classic Golf Tournament Scholarship and its mission to fund the projects and programs...
by JCGAdmin | Oct 29, 2015 | Articles
Do You Know The Value of a Customer? Certainly customers, no matter what the business, are the reason we open our doors each day. We work every day to be sure that ultimately we have provided them with the best experience possible with the hopes that they will return...
by JCGAdmin | Oct 29, 2015 | Articles, Newsletter
529 Plans The first-year college tuition bill in 2025 is projected to be $27,104* for an in-state average public education institution and $62,189* for an average private institution. Building the assets you’ll need to fund a child’s or grandchild’s education is a...
