by Lacy Robinson | Feb 12, 2026 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Events, Financial Management, JCG Articles, Opportunity, Presentations, Q&A
What does it really take to lead a funeral home in today’s environment? It’s a question that gets to the heart of something our profession has been grappling with for years and it’s exactly what Johnson Consulting Group set out to answer when...
by JCG gmail | Jan 19, 2026 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [January 13, 2026] Johnson Consulting Group (JCG), a premier consulting partner to funeral and cemetery professionals nationwide, announces that Jim LaMar has joined the firm as Sr. Business Consultant. LaMar’s appointment underscores JCG’s commitment...
by Lacy Robinson | Jan 15, 2026 | Blog, Business Management, Business Tips, Customer Experience, Events, JCG Articles, Opportunity, Presentations, Q&A
We kicked off 2026 Johnson Consulting Conversations with a lively discussion that many funeral service professionals have been both curious about and anxious over the use of artificial intelligence (AI) in funeral service. Our guest, Welton Hong, founder of...
by Lacy Robinson | Dec 10, 2025 | Blog, Customer Experience, Events, JCG Articles, Opportunity, Presentations, Q&A
It was a sweltering August day in 2013, 92 degrees with matching humidity, when Rich Darby had the moment that would change his life. Standing at Sunset Memorial Park in Danville, Illinois, the third-generation funeral service leader found himself feeling sorry...
by Lacy Robinson | Nov 21, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
Our latest Johnson Consulting Conversation, we featured Taylor Clifford, Program Manager for Client Engagement at J3Tech Solutions, to decode the 2025 Trends and Insights Report. What emerged was a masterclass in understanding not just what families are saying...
by JCG gmail | Oct 27, 2025 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [October 27, 2025] Johnson Consulting Group (JCG), a premier consulting firm serving funeral and cemetery professionals nationwide, is celebrating 25 years of helping businesses navigate profession change, growth, and generational...
by Lacy Robinson | Oct 16, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
On this month’s Johnson Consulting Conversations, I had the privilege of speaking with Dr. Jason Troyer about his groundbreaking work with the Healing Path System cofounded with Dr. Lynn Gibson. What emerged from our conversation was a compelling vision...
by Lacy Robinson | Sep 11, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
Recently, I had the privilege of sitting down with Jake Johnson, President and CEO of Johnson Consulting Group, to commemorate their remarkable 25th anniversary. Founded by Jake’s father Tom in 2000, the company has become the premier expert in funeral...
by Lacy Robinson | Aug 14, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
For this month’s Johnson Consulting Conversations we had the privilege of speaking with Deanna Wilkinson, Vice President of Sales and Marketing at Express Funeral Funding, about how innovative funding partnerships are revolutionizing the funeral payment experience....
by JCG gmail | Aug 1, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management, Opportunity, Sell My Business, Valuations
It’s been said that what gets measured gets done. And in no area is that more critical than when it comes to evaluating where you stand—not just as a business owner, but as someone planning for your life after ownership. If you’re not taking stock of where you...
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