by JCG gmail | Jun 6, 2023 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
by Michaela Oleary | Nov 30, 2022 | Blog, Business Management, Business Tips
What is quiet quitting? If you’re keeping up with the world of business news, there’s no doubt you’ve heard about quiet quitting. It’s a new buzz term that strikes fear in the hearts of business owners and managers, but once you take a look at the idea, it’s clear...
by Jake Johnson | Dec 10, 2021 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Succession Planning, Surveys, Valuations
It’s been said that if you remove one leg from a four-legged stool, the whole thing collapses. At Johnson Consulting Group, we believe that same principle applies to running a successful funeral business. We call these the Four Pillars of Success: Customer Service,...
by Madison Wagner | Nov 4, 2021 | Articles, Blog, Business Management, Business Tips, Customer Experience, Opportunity
Do you feel like you’re spinning your wheels with your marketing? Working hard but not getting anywhere? While there’s no perfect marketing formula for funeral homes (or anyone else), there are proven ways to attract families, drive interaction with your firm, and...
