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How Coronavirus is Changing Death Rituals

How Coronavirus is Changing Death Rituals

by Claire Davis | May 19, 2020 | Blog, COVID-19, JCG Articles

The COVID-19 pandemic has significantly disrupted the social, cultural and economic environment of the United States. The effects of the health crisis are especially profound in the death care industry, where funeral and cemetery providers are working overtime to meet...
Your Funeral Home Should Measure Customer Experience: Here’s Why

Your Funeral Home Should Measure Customer Experience: Here’s Why

by Claire Davis | Mar 27, 2020 | Blog, Business Tips, Customer Experience

Every moment after the loss of a loved one holds great meaning for a bereaved family. As such, each interaction between your funeral home and a family in need must be well thought-out from start to finish. Making sure the families have a positive experience from the...
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