by Madison Wagner | Jun 24, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Retirement is a significant milestone event for funeral home and cemetery owners. There’s a lot that goes into making the decision to retire; it affects multiple facets of one’s business and personal life and it is important not to rush through the process. In...
by Madison Wagner | Jun 22, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Unlike decades past, a satisfied customer doesn’t necessarily mean a returning customer. In today’s round-the-clock marketing and media climate, people are constantly inundated with promises of bigger and better things. Even satisfied customers feel an immense...
by Madison Wagner | Jun 17, 2021 | Articles, Blog, Business Management, Business Tips, Opportunity
Picture it: One June morning, two people wake up and get a call from an old friend telling them that a childhood classmate just died. They want to know more—so, over breakfast, they each take the natural first step and search online for an obituary. One person finds...
by Madison Wagner | Jun 15, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
The Great Depression of the 1930s, the 9/11 attacks, the Great Recession of 2008-2009, war, embargos, panic. The COVID-19 pandemic wasn’t the first time business was disrupted, nor will it be the last. When it comes to business, and life, uncertainty will always be a...
by Madison Wagner | Jun 10, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Have you ever heard someone say “My business is my baby?” Business owners and professionals working in the funeral industry can wholly relate to this idea. As Jake Johnson (President and CEO of the Johnson Consulting Group) says in the latest episode of his...
by Madison Wagner | May 27, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Building an exemplary funeral home legacy requires a creative and dedicated staff. Your employees need to be well trained—not just at the beginning of their initial work role, but throughout their tenure with the company. How much your funeral home staff knows...
by Madison Wagner | May 25, 2021 | Blog, Business Tips, Customer Experience, Events, Financial Management, Opportunity, Presentations, Q&A
Being an independent business owner can be overwhelming for even the most seasoned entrepreneur. Your business is growing, markets are evolving, and how you conduct your business is changing, which means no two years may ever look the same. When you take the...
by Madison Wagner | May 20, 2021 | Blog, Business Management, Business Tips, Opportunity, Sell My Business, Succession Planning, Valuations
Whether you are dreading the day or excitedly counting down the months, a healthy transition to your next phase starts with finding the perfect buyer for your business. The nature of the funeral services profession is making sure families are being served well, so you...
by Madison Wagner | May 19, 2021 | Blog, Press Releases
Scottsdale, AZ [May 19, 2021] Johnson Consulting Group (JCG) has added an impressive group of new experts to its Business Consulting Services team. Gill Giddens, Doug Wagemann and Doug Miller are seasoned experts with hands-on experience in funeral home and...
by Madison Wagner | May 13, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Right now is a great time to buy a funeral home or cemetery business, and it’s also a great seller’s market if you are considering an exit strategy. The stars are aligned for both buyers and sellers, and Jake Johnson (President and CEO of the Johnson Consulting...
