by Madison Wagner | May 25, 2021 | Blog, Business Tips, Customer Experience, Events, Financial Management, Opportunity, Presentations, Q&A
Being an independent business owner can be overwhelming for even the most seasoned entrepreneur. Your business is growing, markets are evolving, and how you conduct your business is changing, which means no two years may ever look the same. When you take the...
by Madison Wagner | May 13, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Right now is a great time to buy a funeral home or cemetery business, and it’s also a great seller’s market if you are considering an exit strategy. The stars are aligned for both buyers and sellers, and Jake Johnson (President and CEO of the Johnson Consulting...
by Madison Wagner | Apr 29, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
In today’s internet world, online reviews are king. What consumers say about your company online can make or break a business, and if your funeral home doesn’t already have a process for managing reviews then you must develop one as soon as possible. In episode...
by Madison Wagner | Apr 15, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Most customers can tell when an employee is happy at work—the quality of service is consistently high and providing excellent customer care is always a top priority. When employees are engaged, productivity and profitability increase, which helps ensure the...
by Madison Wagner | Apr 1, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Would you trust a fortune teller to predict your future? A quick glimpse into their crystal ball would reveal everything, right? Well, while fortune telling sounds tempting, it’s not really an option for funeral professionals thinking about their future plans....
