by Allyson Dunn | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
As January came to a close, we looked into the current trends shaping the satisfaction levels within funeral home and cemetery businesses for 2024. Leveraging the power of Performance Tracker X, our groundbreaking customer experience management tool, we’ve sent...
by Nelson Thulin | Feb 9, 2024 | Blog, Business Management, Business Tips, Financial Management, Succession Planning
Navigating business continuity in the death care profession demands strategic foresight, especially when confronted with unexpected challenges. There’s much to consider while owning and operating a funeral home: When to retire. Who is next in line for funeral home...
by Jake Johnson | Jan 30, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
As we wrapped up the year 2023, much like any other year, the funeral business landscape revealed its diverse facets. Across the United States, some firms appeared untouched by external influences, while others experienced the ebb and flow of challenges such as slow...
by JCG gmail | Jan 5, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
Let’s face it – there are plenty of uncontrollables in funeral business right? People not showing up on time, start time delays, weather – you name it. Unfortunately, those things do make an impact on funeral home customer experience whether we like it or not. This is...
by Kristen Szymborski | Nov 22, 2023 | Blog, Business Management, Financial Management
“Revenue is vanity, profit is sanity, cash is reality.” The value on your monthly bank statement is not enough information for you to operate your funeral home and cemetery business strategically. You may find yourself questioning why revenue recorded and the cash in...
by Admin | Feb 9, 2023 | Blog, Business Management, Financial Management
To run a successful funeral home, you need to hone your pricing strategy. Exceedingly low prices — while attractive to families — prevent you from turning a profit. On the other hand, over-inflated prices can prevent families from selecting a service altogether as...
