by Claire Pritchard | Jan 13, 2022 | Blog, Press Releases
Scottsdale, AZ (January, 2022) — Johnson Consulting Group (JCG) has the pleasure of announcing Jacqueline “Jackie” Hodge as the new Executive Director of Revenue Operations. Jackie joins JCG with 25 years of experience within the healthcare space including...
by Claire Pritchard | Jul 24, 2020 | Business Tips, Sell My Business, Succession Planning, Valuations
Succession planning sounds simple but in reality it is a particularly challenging process. For many funeral and cemetery business owners, choosing a suitable successor to take over their most valuable asset is a significant lifetime event that should be carefully...
by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
by Claire Pritchard | Jun 30, 2020 | Blog, Press Releases
At Johnson Consulting Group, the personal and financial success of funeral and cemetery professionals has always been our top priority. We understand that funeral service is of the utmost importance to our clients, which makes it just as important for our team. The...
by Claire Pritchard | Jun 30, 2020 | Blog, Business Tips, Customer Experience
The initial contact with a family made to a funeral home or cemetery is always the most important touchpoint. The first time you speak with a customer, whether on the phone or when they arrive at your place of business, it is crucial to set the right tone for future...
