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Build Lasting Relationships with Quality Customer Service

Build Lasting Relationships with Quality Customer Service

by Michaela Oleary | Mar 7, 2023 | Blog, Business Management, Business Tips, Customer Experience

In a shifting economy where consumers are faced with inflation and unreliable availability of products and resources, one thing remains clear, excellent customer care matters. Taking the time to treat people as you would like to be treated builds lasting relationships...
How to Increase Success With Your Funeral Home Website

How to Increase Success With Your Funeral Home Website

by Admin | Mar 2, 2023 | Blog, Business Tips

Every funeral director knows the importance of having a website for their business; however, few leverage their websites to their full potential. As well as displaying contact information and showcasing the expertise of your staff, a funeral home website can be a...
Strategic Planning 101: How to Effectively Allocate Resources

Strategic Planning 101: How to Effectively Allocate Resources

by Admin | Feb 21, 2023 | Blog, Business Tips

For any funeral home looking to grow, strategic planning is a crucial piece of the puzzle. Rather than get caught up in the urgency of day-to-day operations, strategic planning is an opportunity for leadership to focus on the projects that will lead to long-term...
6 Ways Consistent Employee Recognition Can Change the Game for Your Business

6 Ways Consistent Employee Recognition Can Change the Game for Your Business

by Admin | Feb 17, 2023 | Blog, Business Management, Business Tips, JCG Articles

Between facilities, land, and equipment, funeral homes possess a wealth of valuable assets; however, the most valuable asset of any business will always be its people. Much like any other component of your funeral home, your staff requires continual investments. ...
How Improving the Family Experience Starts With Great Leadership

How Improving the Family Experience Starts With Great Leadership

by Admin | Feb 14, 2023 | Blog, Business Tips

In the funeral business, customer service is key to providing exceptional experiences; however, meeting the demands of your families starts with leadership. By creating a positive workplace culture, one that enables employees to flourish, you can ensure that your...
Here’s What We Can Expect from Funeral and Cemetery Families in 2023

Here’s What We Can Expect from Funeral and Cemetery Families in 2023

by Admin | Jan 3, 2023 | Blog, Business Tips, Opportunity

COVID-19 heavily impacted the death care profession, preventing people from gathering in person and accelerating a number of existing trends, both in terms of families and employees. In 2023, we can expect the increasing popularity of alternative memorial services, as...
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