by Claire Pritchard | Jul 14, 2020 | Business Tips, Customer Experience, Uncategorized
What makes a funeral home exemplary? The funeral profession is filled to the brim with multiple players, but as in any competitive field, only a few businesses rise to the top. These funeral homes embody certain characteristics that elevate them above the competition....
by Claire Pritchard | Jun 30, 2020 | Blog, Business Tips, Customer Experience
The initial contact with a family made to a funeral home or cemetery is always the most important touchpoint. The first time you speak with a customer, whether on the phone or when they arrive at your place of business, it is crucial to set the right tone for future...
by Claire Davis | May 8, 2020 | Blog, Business Tips, Sell My Business
For many funeral home and cemetery owners, selling the business is a milestone event. Whatever the reasons are for wanting to sell, it’s never an easy decision and the entire process from start to finish can take months, or even years. A lot of planning, preparation,...
by Claire Davis | Apr 21, 2020 | Blog, Business Tips, COVID-19, Opportunity
The Coronavirus pandemic has had a significant impact on the global economic environment. This unprecedented public health crisis has challenged social and cultural norms, and disrupted operations for small businesses and large corporations alike. Funeral homes have...
by Claire Davis | Apr 14, 2020 | Blog, Business Management, Business Tips, COVID-19
In the midst of uncertainty surrounding a crisis, proactive business management becomes essential in minimizing the negative impacts on your business and weathering the storm. For funeral home and cemetery management, COVID-19 has created an environment of...
by Claire Davis | Mar 27, 2020 | Blog, Business Tips, Customer Experience
Every moment after the loss of a loved one holds great meaning for a bereaved family. As such, each interaction between your funeral home and a family in need must be well thought-out from start to finish. Making sure the families have a positive experience from the...
