by Lacy Robinson | Feb 12, 2026 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Events, Financial Management, JCG Articles, Opportunity, Presentations, Q&A
What does it really take to lead a funeral home in today’s environment? It’s a question that gets to the heart of something our profession has been grappling with for years and it’s exactly what Johnson Consulting Group set out to answer when...
by JCG gmail | Jan 19, 2026 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [January 13, 2026] Johnson Consulting Group (JCG), a premier consulting partner to funeral and cemetery professionals nationwide, announces that Jim LaMar has joined the firm as Sr. Business Consultant. LaMar’s appointment underscores JCG’s commitment...
by Lacy Robinson | Jan 15, 2026 | Blog, Business Management, Business Tips, Customer Experience, Events, JCG Articles, Opportunity, Presentations, Q&A
We kicked off 2026 Johnson Consulting Conversations with a lively discussion that many funeral service professionals have been both curious about and anxious over the use of artificial intelligence (AI) in funeral service. Our guest, Welton Hong, founder of...
by Lacy Robinson | Dec 10, 2025 | Blog, Customer Experience, Events, JCG Articles, Opportunity, Presentations, Q&A
It was a sweltering August day in 2013, 92 degrees with matching humidity, when Rich Darby had the moment that would change his life. Standing at Sunset Memorial Park in Danville, Illinois, the third-generation funeral service leader found himself feeling sorry...
by Lacy Robinson | Nov 21, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
Our latest Johnson Consulting Conversation, we featured Taylor Clifford, Program Manager for Client Engagement at J3Tech Solutions, to decode the 2025 Trends and Insights Report. What emerged was a masterclass in understanding not just what families are saying...
