by Lacy Robinson | Sep 11, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
Recently, I had the privilege of sitting down with Jake Johnson, President and CEO of Johnson Consulting Group, to commemorate their remarkable 25th anniversary. Founded by Jake’s father Tom in 2000, the company has become the premier expert in funeral...
by Lacy Robinson | Aug 14, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
For this month’s Johnson Consulting Conversations we had the privilege of speaking with Deanna Wilkinson, Vice President of Sales and Marketing at Express Funeral Funding, about how innovative funding partnerships are revolutionizing the funeral payment experience....
by Kristen Szymborski | Jul 21, 2025 | Blog, Business Management, Financial Management
The newly signed “Big Beautiful Tax Bill” (BBTB) brings powerful tax relief and strategic incentives to small business owners—including funeral homes. Whether you’re preparing to transition ownership to family, sell the business, or scale your operations, this...
by Lacy Robinson | Jul 17, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In the funeral service profession, the relationship with families doesn’t end at the committal service. According to Johnson Consulting Group’s 2025 Trends and Insights report, 71% of people choose a funeral home based on previous experience or...
by Lacy Robinson | Jun 26, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
When Mark Harrison started working in funeral service safety nearly three decades ago, he brought something unique to the industry: an online education model that could reach funeral professionals wherever they were. Today, as president of Certified Safety...
