by Lacy Robinson | Jul 17, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In the funeral service profession, the relationship with families doesn’t end at the committal service. According to Johnson Consulting Group’s 2025 Trends and Insights report, 71% of people choose a funeral home based on previous experience or...
by Lacy Robinson | Jun 26, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
When Mark Harrison started working in funeral service safety nearly three decades ago, he brought something unique to the industry: an online education model that could reach funeral professionals wherever they were. Today, as president of Certified Safety...
by JCG gmail | May 23, 2025 | Articles, Blog, Events, Press Releases
Scottsdale, AZ [May 23, 2025] Are you using the obituary to its fullest extent? Johnson Consulting Group (JCG), a leading M&A and consulting firm for the funeral and cemetery profession, is pleased to announce its support of Bob Arrington, President...
by Lacy Robinson | May 22, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In the ever-evolving funeral service profession, successful business management requires more than traditional accounting practices—it demands specialized industry knowledge, comprehensive performance tracking, and a deep understanding of the customer...
by Lacy Robinson | Apr 11, 2025 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, JCG Articles, Q&A
In funeral service, where women frequently make end-of-life arrangements and likely influence a significant portion of funeral decisions—similar to how they drive 60% of consumer purchases in other industries—understanding how to effectively connect with female...
