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Customer Service Trends in 2024 with Performance Tracker X

Customer Service Trends in 2024 with Performance Tracker X

by Allyson Dunn | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity

As January came to a close, we looked into the current trends shaping the satisfaction levels within funeral home and cemetery businesses for 2024. Leveraging the power of Performance Tracker X, our groundbreaking customer experience management tool, we’ve sent...

2022 Performance Tracker X Trends and Insights Report Volume 6 Now Available.

by JCG gmail | Jun 6, 2023 | Articles, Blog, Customer Experience, Surveys

JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
How a Funeral Home Website Can Be The Introduction You Need

How a Funeral Home Website Can Be The Introduction You Need

by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles

Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
Overcome quiet quitting worries with these workplace improvements.

Overcome quiet quitting worries with these workplace improvements.

by Michaela Oleary | Nov 30, 2022 | Blog, Business Management, Business Tips

What is quiet quitting? If you’re keeping up with the world of business news, there’s no doubt you’ve heard about quiet quitting. It’s a new buzz term that strikes fear in the hearts of business owners and managers, but once you take a look at the idea, it’s clear...
Not Seeing Results with Your Marketing? Here’s How to Get Back on Track

Not Seeing Results with Your Marketing? Here’s How to Get Back on Track

by Madison Wagner | Nov 4, 2021 | Articles, Blog, Business Management, Business Tips, Customer Experience, Opportunity

Do you feel like you’re spinning your wheels with your marketing? Working hard but not getting anywhere? While there’s no perfect marketing formula for funeral homes (or anyone else), there are proven ways to attract families, drive interaction with your firm, and...
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