by Allyson Dunn | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity
As January came to a close, we looked into the current trends shaping the satisfaction levels within funeral home and cemetery businesses for 2024. Leveraging the power of Performance Tracker X, our groundbreaking customer experience management tool, we’ve sent...
by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
by Michaela Oleary | Mar 8, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
The priority of many owners is to keep their funeral home business in the family; they want to fulfill the family trust that granted them the business and their commitment to their community. Great sentiments and I sincerely wish you well in accomplishing these lofty...
by Admin | Jan 3, 2023 | Blog, Business Tips, Opportunity
COVID-19 heavily impacted the death care profession, preventing people from gathering in person and accelerating a number of existing trends, both in terms of families and employees. In 2023, we can expect the increasing popularity of alternative memorial services, as...
by Admin | Oct 19, 2022 | Business Management, Business Tips, Opportunity, Testimonials
As the funeral profession evolves, so must your efforts to meet the needs of families. Beyond upgrading their facilities and offering innovative memorial services, funeral homes must also consider the way in which they attract new business, that is, their marketing...
by Luis Medina | Oct 12, 2022 | Business Tips, Events, JCG Articles, Opportunity
We’ve Come a Long Way A lot can change in 22 years. Take it from us. Since JCG opened its doors in 2000, we’ve seen countless trends come and go. We’ve seen breakthrough technologies go obsolete almost overnight and huge brands meekly go the way of the...
