by JCG gmail | Jan 5, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys
Let’s face it – there are plenty of uncontrollables in funeral business right? People not showing up on time, start time delays, weather – you name it. Unfortunately, those things do make an impact on funeral home customer experience whether we like it or not. This is...
by JCG gmail | Aug 8, 2023 | Business Management, Business Tips, COVID-19, Customer Experience
Trends and Insights Worksheet #3: Marketing Key Discussion Points Johnson Consulting Group’s Performance Tracker X is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line....
by JCG gmail | Jul 24, 2023 | Business Management, Business Tips, COVID-19, Customer Experience
Trends and Insights Worksheet #2: Employee Training and Review Johnson Consulting Group’s Performance Tracker X is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line....
by JCG gmail | Jul 5, 2023 | Business Management, Business Tips, COVID-19, Customer Experience
Trends and Insights Worksheet #1: Level of Client Satisfaction Johnson Consulting Group’s Performance Tracker X is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line....
by Admin | Apr 20, 2023 | Blog, Business Tips, Sell My Business, Uncategorized
Selling a funeral business is one of the most exciting times for an owner; however, it is a complex process that requires a great deal of thought and planning. To ensure the success of the sale, there are a number of factors to consider. From setting realistic...
by Admin | Apr 13, 2023 | Blog, Business Tips
Business valuations are a crucial resource for understanding precisely how much your funeral home or cemetery business is worth. Armed with the right information and insights, you can more effectively understand your business’s positioning and plan for the rest of the...
