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Managing Through the COVID-19 Crisis

Managing Through the COVID-19 Crisis

by Claire Davis | Apr 14, 2020 | Blog, Business Management, Business Tips, COVID-19

In the midst of uncertainty surrounding a crisis, proactive business management becomes essential in minimizing the negative impacts on your business and weathering the storm. For funeral home and cemetery management, COVID-19 has created an environment of...
Your Funeral Home Should Measure Customer Experience: Here’s Why

Your Funeral Home Should Measure Customer Experience: Here’s Why

by Claire Davis | Mar 27, 2020 | Blog, Business Tips, Customer Experience

Every moment after the loss of a loved one holds great meaning for a bereaved family. As such, each interaction between your funeral home and a family in need must be well thought-out from start to finish. Making sure the families have a positive experience from the...
Keeping The Next Generation Engaged and Motivated at Your Funeral Home/Cemetery

Keeping The Next Generation Engaged and Motivated at Your Funeral Home/Cemetery

by Claire Davis | Mar 6, 2020 | Blog, Business Tips, Succession Planning

In 2020, maintaining and keeping good quality talent on your team isn’t just a want, it’s an absolute need. It’s what’s going to determine your success and the foundation of your business moving into this next decade.This next generation needs a purpose, something...
What 2020 Will Bring for the Funeral Profession

What 2020 Will Bring for the Funeral Profession

by Claire Davis | Mar 6, 2020 | Blog, Business Tips, Customer Experience

It’s hard to believe that we are already a few months into a brand new decade. What will the rest of 2020 bring for the funeral and cemetery profession? While we don’t claim to be experts in the art of making predictions, Johnson Consulting Group has served the...
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