by Vince Roberge | Aug 25, 2022 | Business Management, Business Tips
In the funeral business, your team is arguably the most important element of your services. While everybody appreciates updated facilities and fair pricing, the people you employ offer families emotional support that create lasting loyalty. And unlike embalming or...
by Marissa Morah | Aug 11, 2022 | Business Management, Business Tips
During the pandemic, funeral businesses deployed extraordinary measures to stay afloat. We adapted to virtual gatherings, embraced the rising popularity of cremation, and––for many––weathered the storm of staffing shortages. As we reach the back end of 2022 and fall...
by Marissa Morah | Aug 4, 2022 | Business Tips, Financial Management
There’s nothing more rewarding than freeing up cashflow or growing your business through the acquisition of another location. The key is how you do this without putting yourself in a worse spot than you started. Here’s what you need to know: What...
by Marissa Morah | Jun 16, 2022 | Business Tips, Customer Experience
To run a successful funeral home, you must provide an exceptional experience for families every time. Beyond facilitating a memorial service, your staff should provide for the emotional and logistical issues that come with a loved one’s passing. With that said, it’s...
by Marissa Morah | Jun 13, 2022 | Blog, Business Management, Business Opportunity, Business Tips, Financial Management
In today’s fast-moving business world, staying on top of your funeral business’s finances isn’t just about compliance—it’s about securing long-term success. Just like in baseball, where staying ahead of the game can make the difference between a strikeout and a home...
by Marissa Morah | Jun 2, 2022 | Business Tips, Customer Experience
As a funeral director, there are many ways you can boost your bottom line––cutting operating costs, increasing average sales, and embracing alternative services––however, the most valuable way to increase revenue is by retaining customers. One study finds that a 5%...