Jen Graziano says…

We enlisted the services of Johnson Consulting Group in conjunction with the opening of our third funeral home location.  The logistics of operating multiple sites coupled with the sense of nerves that run high when opening a new business begged the need for trusted,...

Tom Cicalese says…

“I truly want to thank-you and Johnson Consulting for the exceptional way in which you execute the Performance Tracker Survey Program. Having the our families surveyed is a true statement on how much we really care. It is flawless and valuable.” Tom...

Common Mistakes Made in Succession Planning

Common Mistakes Made in Succession Planning Succession Planning sounds simple, but in all reality it needs to be a well thought out process. It is a once in a lifetime event that, in most cases, represents the largest asset of most funeral home owners. Here are some...

2015 Excellence in Customer Service

Phoenix, AZ – Jake Johnson, President of Johnson Consulting Group (JCG), the death care industry’s premier Total Solutions Consulting Firm announced its winners of the “JCG 2015 Excellence in Customer Service Awards.” The Awards were presented to JCG client...