Trends and Insights Worksheet #1: Level of Client Satisfaction
Johnson Consulting Group’s Performance Tracker X is the complete customer management tool that evaluates staff and customer experience, streamlines success plans, and improves your bottom line. Through the power of six different survey types, our system analyzes all of the data for you, giving owners and managers hundreds of different reporting options to see what’s going on in their business. Every year JCG releases a trends and analysis report based on Performance Tracker X survey data. From there, we created downloadable worksheets based on major takeaways from the report. These worksheets are designed as a tool to help funeral and cemetery business owners and managers tap into unthought potential. This specific worksheet is based on client satisfaction. See what exercises we created to help provide better service.
Download our FREE worksheet below!
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