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Demystifying AI in Funeral Service: A Conversation with Welton Hong

by Lacy Robinson | Jan 15, 2026 | Blog, Business Management, Business Tips, Customer Experience, Events, JCG Articles, Opportunity, Presentations, Q&A

  We kicked off 2026 Johnson Consulting Conversations with a lively discussion that many funeral service professionals have been both curious about and anxious over the use of artificial intelligence (AI) in funeral service. Our guest, Welton Hong, founder of...
Overcome quiet quitting worries with these workplace improvements.

Overcome quiet quitting worries with these workplace improvements.

by Michaela Oleary | Nov 30, 2022 | Blog, Business Management, Business Tips

What is quiet quitting? If you’re keeping up with the world of business news, there’s no doubt you’ve heard about quiet quitting. It’s a new buzz term that strikes fear in the hearts of business owners and managers, but once you take a look at the idea, it’s clear...
Five negotiation lessons from Kenny Rogers’ The Gambler

Five negotiation lessons from Kenny Rogers’ The Gambler

by Madison Wagner | Jul 14, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

When Kenny Rogers’ death occurred nine days after the COVID-19 global pandemic was declared, it was said that the 81-year-old singer truly knew when to fold ‘em. The iconic singer left a lasting impression on the entertainment world and beyond with his version of a...
5 Reasons to Attend JCG’s Leadership and Management Program

5 Reasons to Attend JCG’s Leadership and Management Program

by Vince Roberge | Jul 1, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

Destination Arizona: Mark Your Calendar For March 31-April 2, 2026 Scottsdale Arizona becomes the No. 1 place to develop your leadership and management skills this Spring with Johnson Consulting Group’s on-site Leadership and Management Program. This course is...
How to build an employee engagement program

How to build an employee engagement program

by Madison Wagner | Jun 30, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity

Employee engagement is good for everyone. Workers who are truly committed to their work make fewer mistakes, are more productive, and take more ownership of their company’s success. However, in a transient, work-from-home world, employee engagement can feel elusive....
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