by JCG gmail | Jun 6, 2023 | Articles, Blog, Customer Experience, Surveys
JCG’s Performance Tracker X is the complete customer management tool that evaluates staff and financial performance, streamlines success plans, and improves your bottom line. We believe in sharing insight from the data collected through our Performance Tracker X...
by Madison Wagner | Mar 27, 2023 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, JCG Articles
Every day more consumers are using the internet as their starting point when searching for goods and services. According to Pew Research, 85% of people are carrying a smartphone. Today, your funeral home website is quite often going to be the first impression your...
by Admin | Feb 23, 2023 | Blog, Business Management
Bookending each year of business, performance reviews allow employees and leaders to connect, reflect, and plan for the future. Naturally, a significant component of performance management meetings will be constructive feedback; however, managers should also focus on...
by Admin | Feb 14, 2023 | Blog, Business Tips
In the funeral business, customer service is key to providing exceptional experiences; however, meeting the demands of your families starts with leadership. By creating a positive workplace culture, one that enables employees to flourish, you can ensure that your...
by Admin | Feb 7, 2023 | Blog, Business Management
In the wake of the Great Resignation, investing in your employees is now more important than ever. If your team members aren’t engaged with their work, then they’ll likely look elsewhere for employment, leaving you high and dry when they give you their notice. By...
