by Admin | Feb 28, 2023 | Blog, Business Management
When your team is engaged with their work, they’re more likely to be productive and dedicated to providing quality customer service. However, according to Gallup’s State of the Global Workplace report, 85% of employees are either not engaged or actively disengaged...
by Admin | Feb 23, 2023 | Blog, Business Management
Bookending each year of business, performance reviews allow employees and leaders to connect, reflect, and plan for the future. Naturally, a significant component of performance management meetings will be constructive feedback; however, managers should also focus on...
by Admin | Feb 21, 2023 | Blog, Business Tips
For any funeral home looking to grow, strategic planning is a crucial piece of the puzzle. Rather than get caught up in the urgency of day-to-day operations, strategic planning is an opportunity for leadership to focus on the projects that will lead to long-term...
by Admin | Feb 14, 2023 | Blog, Business Tips
In the funeral business, customer service is key to providing exceptional experiences; however, meeting the demands of your families starts with leadership. By creating a positive workplace culture, one that enables employees to flourish, you can ensure that your...
by Admin | Jan 3, 2023 | Blog, Business Tips, Opportunity
COVID-19 heavily impacted the death care profession, preventing people from gathering in person and accelerating a number of existing trends, both in terms of families and employees. In 2023, we can expect the increasing popularity of alternative memorial services, as...
