by Madison Wagner | Jul 14, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
When Kenny Rogers’ death occurred nine days after the COVID-19 global pandemic was declared, it was said that the 81-year-old singer truly knew when to fold ‘em. The iconic singer left a lasting impression on the entertainment world and beyond with his version of a...
by Madison Wagner | Jul 8, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
As a funeral home or cemetery business owner, what does “retirement” mean to you? The question of retirement often means choosing between selling the business or passing it on through succession planning. In the previous episode of Jake Johnson’s (President and...
by Vince Roberge | Jul 1, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Destination Arizona: Mark Your Calendar; Session One: March 6-7, 2024; Session Two: May 15-16, 2024. Scottsdale Arizona becomes the No. 1 place to develop your leadership and management skills this fall with a two-semester, on-site Leadership and Management Program....
by Madison Wagner | Jun 30, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Employee engagement is good for everyone. Workers who are truly committed to their work make fewer mistakes, are more productive, and take more ownership of their company’s success. However, in a transient, work-from-home world, employee engagement can feel elusive....
by Madison Wagner | Jun 24, 2021 | Blog, Business Tips, Customer Experience, JCG Articles, Q&A, Sell My Business, Succession Planning
Retirement is a significant milestone event for funeral home and cemetery owners. There’s a lot that goes into making the decision to retire; it affects multiple facets of one’s business and personal life and it is important not to rush through the process. In...
by Madison Wagner | Jun 22, 2021 | Blog, Business Management, Business Tips, Customer Experience, Opportunity
Unlike decades past, a satisfied customer doesn’t necessarily mean a returning customer. In today’s round-the-clock marketing and media climate, people are constantly inundated with promises of bigger and better things. Even satisfied customers feel an immense...
