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The Tom Johnson Memorial Classic Raises Record Funds for Funeral Service Education

by JCG gmail | Jun 3, 2024 | Articles, Blog, Events, Press Releases

  Scottsdale, AZ – 2024 marks the 41st year of the prestigious Memorial Classic golf tournament, held in Las Vegas, Nevada. This year’s event was particularly special as it honored the legacy of its founder, Tom Johnson, who passed away in December...

A Brush With Death: Funeral Succession Success

by JCG gmail | May 1, 2024 | Blog, Business Tips, JCG Articles, Q&A, Sell My Business, Succession Planning

  Succession planning preserves an organization’s legacy, ensures smooth leadership transitions, and nurtures internal talent. It is vital to the long-term success of any and every funeral home. In this episode, host, Gabe Schauf, sits down with Chris Cruger, CEO...
Navigating the Challenges of Shipping Loved Ones Home for Ceremony

Navigating the Challenges of Shipping Loved Ones Home for Ceremony

by JCG gmail | Apr 25, 2024 | Blog, Business Management, Business Tips, Customer Experience, Financial Management, Surveys

The satisfaction of shipping loved ones home for a funeral has seen a steady decline since 2018, even before the pandemic.(Johnson Consulting Group research Trends, and Insights see page 44). According to the Wall Street Journal, it’s estimated that over 200,000...
4 Key Components of an Impactful Follow-up Survey

4 Key Components of an Impactful Follow-up Survey

by JCG gmail | Feb 16, 2024 | Blog, Business Management, Business Opportunity, Business Tips, Customer Experience, Financial Management, Opportunity

In the funeral business, the family experience is the top priority; however, it’s not always obvious how families feel about their services. Unlike other professions, people seeking funeral arrangements are working through grief, not to mention the multitude of...
Introducing Jim Price: Johnson Consulting Group’s New Senior Vice President, Industry Relations

Introducing Jim Price: Johnson Consulting Group’s New Senior Vice President, Industry Relations

by JCG gmail | Jan 9, 2024 | Articles, Blog, Events, Press Releases

  Scottsdale, AZ [January 8th, 2024] Johnson Consulting Group adds new team member, Jim Price, as Senior Vice President, Industry Relations. Johnson Consulting Group proudly welcomes Mr. Jim Price, a distinguished professional with an unparalleled career spanning...
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