Phoenix, AZ – Jake Johnson, President of Johnson Consulting Group (JCG), the death care industry’s premier Total Solutions Consulting Firm announced its winners of the “JCG 2015 Excellence in Customer Service Awards.” The Awards were presented to JCG client funeral homes who achieved the highest Overall Performance Scores from family satisfaction surveys during 2015. The Overall Performance Score is a calculation of nineteen independent questions that measure results in four areas: Initial Contact with the Funeral Home, The Arranging Director, Facilities & Vehicles and Staff & Services Provided. The JCG client funeral homes were divided into three categories based on call volume. The winners are:

Category One:
Smith Benton Funeral Home, Benton, AR
Buie Funeral Home – Rison, AR
Ascension Funeral Home, Gonzales, LA
Claiborne-Overholt Funeral Home, New Tazewell, TN
Weed-Corley- Fish Funeral Home, Leander, TX
Ardoin’s Funeral Home, Mamou, LA
Weed-Corley-Fish, Lake Travis, TX
McGuinness Funeral Home, Sewell, NJ
Cantrell Funeral Home, Kimball, NE
Grace Funeral & Cremation Services, Rockford, IL
Allnutt Funeral Services – Estes Park, CO
Mark D. Heintzelman Funeral & Cremation Services, Centre Hall, PA
Foley-Cook-Hathaway Funeral Home, Attleboro, MA
DeGusipe Funeral Home & Crematory, Ocoee, FL
Wilmington Funeral & Cremation, Leland, NC

Category Two:
Crapo-Hathaway Funeral Home, Taunton, MA
Chapman Funeral Home – Hurricane, WV
Bartlett-Chapman Funeral Home – St. Albans, WV
Emken-Linton Funeral Home, Texas City, TX
Brown-Butz-Dierdring Funeral Service & Crematory, Anderson, IN
Ratterman Brothers Funeral Home, Louisville, KY
Betz, Rossi, Bellinger & Stewart Family Funeral Home, Amsterdam, NY
Weed-Corley-Fish – South, Austin, TX
D’Esopo Funeral Chapel, Wethersfield, CT
Seawinds Funeral Home & Crematory, Sebastian, FL
Kersey Funeral Home, Auburndale, FL
Sibille Funeral Home, Opelousas, LA
Hankins & Whittington Funeral Services, Charlotte, NC
LaFond-Ardoin Funeral Home, Opelousas, LA
George Funeral Home & Cremation Center, Aiken, SC

Category Three:
Weed-Corley-Fish – North, Austin, TX
DeGusipe Funeral Home & Crematory, Maitland, FL
Smith North Little Rock Funeral Home, North Little Rock, AR
Luyben Dilday Mortuary, Long Beach, CA
Rabenhorst Funeral Home – East, Baton Rouge, LA
Rabenhorst Funeral Home – Downtown, Baton Rouge, LA
Wilmington Funeral & Cremation, Wilmington, NC
Solimine Funeral Home, Lynn, MA
Michels & Lundquist Funeral Home, New Port Richey, FL
Whitney & Murphy Funeral Home, Phoenix, AZ
Starks & Menchinger Family Funeral Home, St. Joseph, MI
Menke Funeral Home, Sun City, AZ
Hansen Desert Hills Mortuary, Scottsdale, AZ
Andrews Mortuary & Crematory, Wilmington, NC
Ellers Mortuary, Kokomo, IN

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