Ed & Shawn Murphy say:
Since joining the Johnson Consulting Group, we have implemented the web based accounting system and several management enhancement programs. Our receivables now average 15 days [...]
We strive to provide our clients with the highest quality services and to be the leading consulting firm in our profession. Our objective is to provide creative, innovative state of the art services so that our valued clients can achieve optimum levels of business performance and ultimately enterprise value. Through innovation, dedication, integrity and teamwork, our goal is to be a trusted partner to funeral businesses across North America.
At Johnson Consulting, we will not veer from these values that separate us from our competition and allow us to deliver the most professional services possible to our clients.
Honesty and Integrity – Only through honesty and integrity can we be trusted to deliver the professional guidance our clients need to make business and life changing decisions.
Commitment – We will remain committed to our mission statement at all times. We will ensure our clients are satisfied with the services we provide.
Experience – Our experience is one of our most valuable assets. We will strive to continually stay abreast of new products and services in our profession. We will provide opportunities for our staff to further their education.
Listen – We will listen closely to our clients and be responsive to their needs. We must understand that each client is unique and we must thoroughly assess all pertinent information to fulfill their specific objectives.
Perfection – We must strive for perfection just as our client’s customers expect perfection of them. We must be ready to improve our systems and procedures to achieve this goal. Our work is a direct influence on our reputation.
Consistency – We must be consistent in the delivery of our services. This will ensure that each client receives the highest quality of service possible.
Attitude – We will always maintain a positive attitude in front of our clients. We will treat them with the utmost respect and assure them that everyone at Johnson Consulting Group is proud of what they do.
Image – Our image will exude the highest professionalism within our industry. Most importantly will be how we portray ourselves and our brand with members of our industry.