Greetings!

Easter has come and gone, spring cleaning is underway. Soon summer will arrive before we know it! Johnson Consulting has had an exciting first quarter with a handful of new additions to the team, and yet another successful Summit – just to name a few highlights! We invite you to read through our latest eNewsletter for current topics and updates.

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Company News

We are pleased to introduce our Strategic Planning service as a complement to our current Total Solutions package.

Why do you need a Strategic Plan? A strategic plan determines your organization’s view of success and prioritizes the actions that will make this view your reality. It establishes direction, sets priorities for your organization and ensures that everyone is on the same page.

Let us help you get started on your 2016 Strategic Plan today. Give us a call at (888) 250-7747 and we’ll explain our process and the many benefits. We also invite you to visit our new webpage by clicking here.

Click here to view Jake Johnson’s presentation on our Strategic Planning Process.

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Succession Planning

Common Mistakes Made in Succession Planning

By: Tom Johnson

Succession Planning sounds simple, but in all reality, it needs to be a well thought out process. It is a once in a lifetime event that, in most cases, represents the largest asset of most funeral home owners. Here are some of the pitfalls that we have seen over the years. Read More…

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Johnson Consulting Articles

jcg awardJohnson Consulting Group Honors Top 45 Clients with the 2015 Excellence in Customer Service Awards

In early March, Johnson Consulting Group announced its winners of the coveted JCG “Excellence in Customer Service” awards. JCG has been presenting these awards to their top clients since 2012. The awards are presented to JCG clients funeral homes who achieved the highest Overall Performance Scores from family satisfaction surveys sent to each family they served in 2015.

Not only have these results been critical for meaningful benchmarking, but we find more and more of our customers are taking the next step, and allowing us to implement our incentive based compensation program along with these acute results. Read More…

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Recent JCG Business & Clients

Recent JCG Completed Transactions
East Memorial Gardens – Arkansas
Fuqua Funeral Home – Connecticut
Babitt Funeral Home – Ohio
Winnifield Holdings – Louisiana

JCG New Accounting, Management and/or  Survey Clients
Bliss-Witters & Pike Funeral Home – Michigan
Michigan Memorial – Michigan
Fred Hunter Memorial Service – Florida
Galzerano Funeral Home – Pennsylvania
Littleton Funeral Home – Ohio
Smith-Corcoran Funeral Home – Illinois
Teahen Funeral Home – Idaho
Tubman Funeral Homes – Ontario, Canada
Powell Funeral Homes – Arkansas
Osceola Memory Gardens – Florida
Smith North Little Rock – Arkansas
Thatcher’s Funeral Home – Kansas

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A Few Good Words from JCG Clients

“Thank you again for inviting me to the summit. I learned a lot and felt challenged by many of the topics. I have a lot of work to do when I get home. Thanks for everything.”Jon Reichmuth – Reichmuth Funeral Homes, Elkorn, NE

“The relationship that Park Lawn has with Johnson Consulting is extremely valuable to our organization. Jake and his team are thoughtful, analytical and consultative advisors who appreciate that collaboration is the most critical element of a successful business relationship. We look forward to continuing this relationship for many, many years to come.”Andrew Clark – Park Lawn Corporation – Toronto, ON, Canada

“I recently contracted with the Johnson Consulting Group to do an appraisal of our funeral home business. Our local contact person with the group was Dale Espich and the home office consultant was Lisa Elliott. I was pleasantly surprised and impressed with the process and the professionalism that was accorded to me. The charge for their services was fair, the vetting process to determine the evaluation was thorough and I was completely satisfied with the entire procedure. I would highly recommend their consulting group to anyone in need of that type of service.”Bob Nelson – Nelson-House Funeral Homes – Owosso, MI

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If you haven’t already, be sure to join our social media sites as well. Click on the links below to go to our Facebook, Twitter, and LinkedIn company pages. We routinely update these sites with articles of interest and company news!

Like us on Facebook Follow us on Twitter View our profile on LinkedIn

Sincerely,

Jake Johnson
Johnson Consulting Group

Get Ready for Summit 2021 March 1-4.