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Lucille Lyon says:

Dear Mr. Johnson: First of all thank you for sending me your letter of engagement so promptly…I also wanted to let you know that your [...]

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Johnson Consulting Group

Our Mission

Johnson Consulting Group Board RoomWe strive to provide our clients the highest degree of quality products and services so that we are the most highly regarded firm in our profession. Our objective is to provide creative, innovative state of the art services that deliver to our valued clients the tools and methodology to achieve optimum levels of client family satisfaction and productivity. Through innovation, dedication, integrity and teamwork, our ultimate goal is to be your Total Solutions Company.

Our Core Values

At Johnson Consulting, we will never sway from those values which separate us from our competition and allow us to deliver the most consistent service possible to our clients.

  1. Honesty and Integrity-Only through honesty and integrity can we be trusted and hired to provide the life and business changing decisions we influence. We have a large responsibility to our clients as they are entrusting us to assist them in their future endeavors. We will embrace the help a consultant can provide to funeral providers whether it is our company or another.
  2. Commitment-We will remain committed to our mission statement at all times. We will ensure our clients are satisfied with the products and services we provide.
  3. Experience-Our experience is one of our most valuable assets. We will strive to continually stay abreast of new products and services that surface in our profession. We will provide opportunities for our staff to further their education as we continue to grow.
  4. Listen-We will listen closely to our clients and be responsive to their needs. We must understand that each project is unique and every client has valuable information to offer which will assist us with the project and the future of our company.
  5. Perfection-We must strive for perfection just as our client’s customers expect perfection of them. We must be ready to improve our systems and procedures to achieve this goal. We must expect perfection of ourselves regardless of what others may expect. Our work is a direct influence on our reputation.
  6. Consistency-We must be consistent in the delivery of our products and services. This will ensure that each client receives the best quality possible.
  7. Attitude-We will always maintain a positive attitude in front of our clients. We will handle them with the utmost respect and assure them that everybody at Johnson Consulting Group is proud of what they do.
  8. Image-We will strive to have the best image possible, especially as compared to our competition. We will do this through advertising, speeches, newsletters, etc. The most important facet will be our demeanor as we engage our clients or at large members of our profession at meetings, conventions, etc. Our image will exude the highest professionalism within our industry.